Brian Davis
Vice President, Global Technical Operations
Customer & Product Support
Honeywell Aerospace
The year is already off to a fast start as our field service engineering team prepares to support business aviation customers flying to three major events in February - 2010 Super Bowl, Winter Games, and Waste Management Open.
The winter games in Vancouver, British Columbia, Feb. 12-28, are expected to attract approximately 500 business aviation aircraft every day during the two-week event. With a large number of operators arriving and departing from the area’s four regional airports, our organization will provide on-site field service engineering coverage at the Fixed Based Operations (FBOs) to greet customers and assist with any aircraft technical or service challenges. We’re positioning mechanical and avionics systems spares close to the team in an effort to mitigate potential issues that may delay aircraft departures.
The North American region also kicks off the Super Bowl in Miami Gardens, Fla., Feb. 7, and the Arizona Waste Management Open, Feb. 22-28. Anticipating an increase in business aviation traffic, our team will be ready to support operator aircraft technical and service needs. Assisting the field service team is our state-of-the-art 24/7 Technical Operations Center staff to provide extra coverage for Aircraft On Ground (AOG) situations.
Our main objective is making sure our customers can focus on their needs, while we resolve any aircraft technical issues required for their success.
As always, I welcome your comments.
Brian
